Dear Members,
One of the strengths of a cooperative is that member voices truly matter, and the recent conversations surrounding member discounts and Member Appreciation Days (MAD) reinforced that. Thank you to everyone who shared thoughtful feedback, passion, and care regarding the recent changes. We heard clearly that the loss of flexibility created frustration for many members.
At the same time we reintroduced Member Appreciation Days (MAD), inflation climbed sharply and gas prices soared, placing additional financial strain on many in our community. Like many households and businesses, the Co-op is also experiencing rising costs across operations, products, and services. The recent discount structure was introduced as a trial intended to support the long-term health of the Co-op while also bringing back the sense of community connection that many members enjoyed through past MAD events. However, we heard clearly that members value the flexibility of using discounts when it works best for them. We remain committed to balancing the long-term health of the Co-op with our shared goal of keeping the Market welcoming, accessible, and affordable for our community.
After listening to member and staff feedback, the Board and Management have decided to rescind the restriction tying one monthly discount to Member Appreciation Days.
Starting on June 1, 2026, members will once again have two discretionary discounts each month that may be used at the time that works best for them.
We will continue to hold one Member Appreciation Day on the second Wednesday of each month — not as a discount mechanism, but as a genuine opportunity for our community to gather and connect.
Thank you for continuing to engage with us as we work to support both the long-term health of the Co-op and the community we serve.
With gratitude and in cooperation,
South Royalton Market Board of Directors
Misti Berry, President
Jenny Lane, Vice President
David Brandau, Co-Treasurer
Kip Bergstom, Co-Treasurer
Sara Dakin, Secretary
Bob Slattery
Cathy Lawson
Gordon Merrick
Peter Anderson